I am a strategic, solutions-focused professional with success in initiating both small and large-scale process improvement projects, enabling strengthened company presence, enhanced training documentation, and cost-effective strategies across cross-functional organizations. I am effective in client relations, mentoring & training, and communicating processes to technical and non-technical teams. I have also been recognized by Continental Who’s Who among Pinnacle Professionals Energy, Project Management, and Process Consulting. Areas of specialty include:
|· Process Improvement & Re-engineering||· Lean Six Sigma Consulting||· Change Management|
|· Instructional & Organizational Design||· Training & Development||· Technical Writing & Documentation|
I have been a Process Consultant for 18 years, and have worked in several different industries. Most of my work has been in the service industry, focusing on the energy, utility, and financial industries.